Privacy Policy for Powerbina

At Powerbina, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from our online store.

Updated on: 12/12/2024

1. Information We Collect

When you interact with Powerbina, we may collect the following types of information:

  • Personal Information:

    • Name, address, email address, phone number, and billing information when you create an account, place an order, or subscribe to our newsletter.

  • Payment Information:

    • Payment details, including credit card information or other payment method details, are processed securely through our payment processor.

  • Website Usage Information:

    • We collect information about how you access and use our website through cookies and similar technologies. This includes your IP address, browser type, device information, pages viewed, and the time spent on our site.

  • Customer Service Interactions:

    • If you contact us for customer support, we may collect your conversation details, including the inquiry, feedback, and any solutions provided.

2. How We Use Your Information

The information we collect is used to improve our services and enhance your shopping experience. Specifically, we use your information for the following purposes:

  • Order Processing:
    To process and fulfill your orders, including payment processing, shipping, and delivery of products.

  • Customer Service:
    To provide assistance, respond to inquiries, and resolve any issues with your order or account.

  • Marketing and Promotions:
    To send you promotional offers, updates, and newsletters (only if you have opted-in to receive such communications). You can unsubscribe at any time by clicking the unsubscribe link in our emails.

  • Personalization:
    To personalize your shopping experience on our website by offering product recommendations and content that may be of interest to you.

  • Analytics:
    To analyze how visitors interact with our website in order to improve its functionality, performance, and user experience.

3. Sharing of Your Information

We value your privacy and do not sell your personal information. However, we may share your data in the following circumstances:

  • Service Providers:
    We may share your information with third-party service providers who assist in processing your order, providing customer service, or conducting business operations. These service providers are obligated to protect your information and use it only for the purposes for which we engage them.

  • Legal Compliance:
    We may disclose your information to comply with legal obligations, such as responding to a subpoena, court order, or other legal processes, or to protect the rights, property, or safety of Powerbina, our customers, or others.

  • Business Transfers:
    In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the new entity as part of the transaction.

4. Cookies and Tracking Technologies

Powerbina uses cookies and similar tracking technologies to improve your browsing experience and gather website usage data. Cookies are small files placed on your device that allow us to recognize your preferences and behavior on our website.

  • Types of Cookies We Use:
    • Essential Cookies: Necessary for the operation of the website (e.g., to maintain login sessions and process orders).
    • Performance Cookies: Help us track how users interact with our site, which pages are viewed, and identify any issues users may encounter.
    • Functionality Cookies: Enable the website to remember your preferences (e.g., language selection, or items added to the shopping cart).

You can manage your cookie preferences through your browser settings. However, please note that blocking certain cookies may affect the functionality of the website.

5. Data Security

We implement a variety of security measures to protect your personal information. All sensitive data (e.g., payment information) is transmitted via Secure Socket Layer (SSL) technology and stored in encrypted databases. While we take every precaution to safeguard your data, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Rights and Choices

As a user, you have the following rights and options regarding your personal information:

  • Access and Update Your Information:
    You can access and update your account information at any time by logging into your account on our website. If you have any difficulty doing so, please contact our customer service team.

  • Opt-out of Marketing Communications:
    You can opt-out of receiving marketing emails by clicking the unsubscribe link in any promotional email. Alternatively, you can contact us at [email protected] to request removal from our mailing list.

  • Data Deletion:
    If you would like to delete your account or request that we remove your personal information from our records, please contact us. We will comply with your request in accordance with applicable laws.

  • Data Retention:
    We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. This Privacy Policy applies only to Powerbina and does not cover the privacy practices of third-party websites. We recommend that you review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under the age of 18, we will delete that information promptly. If you are a parent or guardian and believe we have collected information from your child, please contact us.

9. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Information

If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us:

  • Email: [email protected]
  • Phone: (608) 536-3941
  • Website: https://powerbina.com
  • Address: 12130 County Kk Hwy
    Soldiers Grove, Wisconsin(WI), 54655

Thank you for trusting Powerbina with your personal information. We are committed to providing you with a safe and secure shopping experience.